|
How
do I know what to include in my website? |
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How
long will it take to create my site? |
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What
is 'hosting'? |
|
Do
I have to find my own host site? |
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What
if I want to make frequent changes or add photos to my
site? |
|
What
is a template and why might I want to use one? |
|
What
if I don't like the template once it is installed? |
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How
many pages is the average site? |
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What
are forms? Why is there an extra charge for them? |
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Will
my web pages work with any browser? |
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Can
I get help with the content? The text? The photos? |
|
Can
you design a logo for me or copy my corporate logo? |
|
 |
| Q. |
How
do I know what to include in my website? |
| A. |
One
of the primary services Stellar Web Creations provides
is consultation on all aspects of the website. We are
committed to work with you to decide on the best the look
and the layout and to plan the content of the site,
with the ultimate goal of making your site the most effective
it can be. Top
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|
Q.
|
How
long will it take to create my site? |
|
A.
|
That will depend
on several things: 1) The number of pages to the site;
2 )The amount (if any) custom graphics needed; 3)The number
or complexity of forms needed. The average site, however,
can often be built in as little as two weeks. Top |
|
Q.
|
What
is 'hosting'? |
|
A.
|
A host site is
the company that stores your website on their server.
Top |
|
Q.
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Do I
have to find my own host site? |
|
A.
|
Not unless you
want to. We have hosted several sites (including this
site) through Tiger
Technologies, and have been very satisfied with their
excellent prices, service and reliability. If you would
like to find out more, visit our Hosting
page where more information on their prices and service
as well as links to their site can be found. However,
you are welcome to look for another host if you prefer
not to host with Tiger Technology. Top |
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Q.
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What if I want to make frequent
changes or add photos to my site? |
|
A.
|
Ongoing site maintenance
can be billed two ways: 1) $25 per hour (billed in half-hour
increments) 2) An agreed monthly maintenance fee Top |
|
Q.
|
What is a template and why
might I want to use one? |
|
A.
|
A template is a
pre-made site layout. The best reasons for using them
is they allow us to create your site in much less time
than if we create a custom template from scratch. We have
a few carefully chosen sources for our templates, based
on their excellence and affordability. There are litterally
thousands to choose from. For a few examples, visit our
Templates page. Top |
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Q.
|
What
if I don't like the template once it is installed? |
|
A.
|
When the first page is done, we will allow you to view
it. This will save us both time if you are not happy
with the template. If you chose a template we had in
stock, you may simply choose another template, and you
will only be billed for the template used. If you chose
a template we did not have in stock, there will be a
20% restocking fee, as well as the cost of the new template.
Due to the time it takes to create a custom designed
site, recouping the cost is not possible. We do, however,
take great care during the planning stages before we
begin to create the site, and will allow frequent previews
of the site and the graphics being created. This will
minimize the cost of changing a custom template. Top
|
|
Q.
|
How
many pages is the average site? |
|
A.
|
The average site
ranges between 7 - 20 pages, but can vary depending on
the nature of the business and/or the purpose of the site.
Top |
|
Q.
|
What are
forms? Why is there an extra charge for them? |
|
A.
|
Forms allow your
customers to interact with you. The most common forms
are basic E-mail
forms and Request
for Quote forms. A basic E-mail form is included with
each site. Pages that contain custom forms are more labor
intensive to create and test, and therefore cost extra.
Top |
|
Q.
|
Will
my web pages work with any browser? |
|
A.
|
They should. We test all pages in Internet Explorer,
Netscape and Opera (the primary browsers), and do our
best to insure each browser displays the pages correctly.
We create our pages in HTML 4 which is universal code
for all browsers. In spite of that, the browsers still
tend display the same page differently. Since, at times,
it is not possible to eliminate this problem, we make
sure IE displays correctly since it is the most widely
used browser.
Important note: Certain elements, such as a PowerPoint
presentation may only be accessible with the Internet
Explorer; others may only be viewable with Netscape.
You should keep this in mind if your target customers
are more likely to use an alternative browser. Top
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|
Q.
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Can I
get help with the content? The text? The photos? |
|
A.
|
Yes. We have a
resident writer and editor on staff who can help with
editing or writing your content text. We prefer photos
be supplied in digital format. If that is not possible,
a fee for scanning photos or taking digital photos will
apply. Top |
|
Q.
|
Can
you design a logo for me, copy my corporate logo or create
a banner ad? |
|
A.
|
Yes, we can design
a new logo, copy a corporate logo give your current logo
a make-over, or create banner ads. View some examples
of custom designed
logos and banners. Top |
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Site created by Stellar Web Creations 
